Has your commercial HVAC system started making a strange rattling sound? Maybe it’s broken down entirely. Don’t call the first commercial HVAC contractors you find online. 

There are over 374,700 contractors employed in the HVAC maintenance industry. Some have more experience than others. Ask these three questions during your search to make the best choice.

1. What’s Your Experience Level?

Consider how long each HVAC maintenance company has offered services locally. Look for a team with years of hands-on maintenance and repair experience. They’ll leverage their experience to repair your system efficiently and properly.

An experienced, long-established company has outlasted competitors. You won’t have to worry about them shutting down suddenly.

Ask each company for proof of their license and insurance. Ask who will arrive to work on your HVAC unit. Determine if that contractor has credentials or specialized training.

You can find an experienced, qualified professional to fix your unit. They won’t void the warranty.

Confirm that the company has an active general liability and worker’s compensation insurance policy.

General liability insurance protects a client if an HVAC unit is damaged during repairs. Worker’s compensation insurance protects the client if a contractor is hurt on the job. If the company is insured, you won’t have to pay for damages or medical expenses. 

2. Can You Provide Referrals?

Ask each HVAC company for three local referrals. When speaking with their clients, ask:

  • Was the team experienced?
  • Did they arrive on time?
  • Are you satisfied with their work?
  • Would you hire them again?
  • Did you experience problems?

If the client encountered problems with their contractor, ask for details. For example, was the contractor rude or late? Did they strive to fix the problem?

Asking for referrals will ensure you find a reputable team. These HVAC contractors will work harder to maintain their reputation. 

3. What HVAC Systems Do You Repair?

Determine what types of HVAC systems each company has experience repairing. The demand for commercial HVAC systems has grown by 7% per year. Carrier and Trane are the top brands customers purchase.

If the company lacks experience with your HVAC system, it may take longer to repair it. They may not have the parts needed available. Some companies may suggest HVAC replacement over cheaper HVAC repairs. 

Preventative maintenance can help you avoid problems before the unit breaks down. Determine if they offer preventative maintenance or regular inspections.

Ask three local companies for an itemized list of their HVAC care services. Review their contract. Confirm that there aren’t any hidden fees.

Gathering quotes from three contractors allows you to compare costs. Make sure no one is overcharging for the same services. 

Find the Best Commercial HVAC Contractors

Don’t rush through the process of vetting commercial HVAC contractors. Instead, ask these three questions to find the best team for the job. Reviewing your options will give you peace of mind.

Trust our team at Sewell Electric & HVAC. Our family-owned team has offered services since 1945. We have over half a century’s worth of experience and high-quality services to prove it.

Our full-service HVAC company can improve the air quality and comfort of your offices. Contact us today for quick service from a friendly face!