Did you know there are more than 100,000 HVAC companies in America? With so many options, it can be overwhelming when you’re trying to find a business you can trust.
For this reason, we’ve created this guide outlining 5 important qualities you should look for in an HVAC company. This way, you’ll be able to find a company that you can trust.
Keep reading to learn more.
Certifications and Accreditations
First and foremost, you should make sure your HVAC company is accredited and certified. Start by checking with the NATE (North American Technician Excellence). They are the leading organization that certifies HVAC companies in the U.S.
This group is well-known and trusted throughout the whole industry. So if a company is NATE-certified, you know you can trust them.
Also check to see if the business is accredited with the Better Business Bureau. If so, this is another positive quality that ensures trustworthiness.
Find a Factory Authorized Dealer
Another thing to look for? An HVAC company that is a factory authorized dealer.
This means that a leading HVAC manufacturer has authorized that company specifically to sell their products. When this is the case, you know that the HVAC company has access to the latest HVAC technology.
Strong Customer Service
Next, you should see how an HVAC company treats their customers. Are they willing to go above and beyond for them?
Will they take care of issues that arise? Will they take care of your home and be respectful to your family members?
These are things you should look for when finding an HVAC company to work with.
A Great Reputation
In today’s internet world, it’s easier than ever to find out what other customers are saying about brands. This is a great way to learn about a company’s reputation.
Check out Facebook, Google, and Yelp to see what the reviews are saying. Are they mainly positive? When negative reviews arise, how does the company respond to them?
These things will help you know how that business might treat you as you work with them.
They Present Themselves Professionally
Last but not least, pay attention to how HVAC employees present themselves.
Are they wearing a clean, well-kept uniform? Do they arrive on time? Is their equipment organized and clean?
When these things are true, it’s a sign that you can trust them. Imagine if your HVAC technicians arrived in a random car, wearing street clothes, and had only a few super old tools. This would leave a bad first impression.
What You Should Look for in an HVAC Company
You’ve read all about the qualities you should look for in an HVAC company. What’s next? It’s time to start finding the company you want to work with.
At Sewell Electric & HVAC, we have more than 70 years of experience helping homeowners fix issues in their homes. Need some help? Contact us today to schedule an appointment.